CiVQ Knowledge Guide
Modules · Operations tier

IT Management / Access Control

Granular, duty-level access control — group duties into profiles, grant or revoke them per user, route access requests for approval, and recertify on a schedule.

Staff-onlyOperations tierBilingual EN / ES

Instead of one blunt "admin" switch, access is built from individual duties — each tied to a module, object, and action, and flagged for sensitivity. Bundle duties into reusable profiles, assign them to people, handle one-off grant requests through an approval chain, and prove who has what with periodic recertification campaigns.

What you can do

Profiles

Build access profiles

Group duties — picked from a per-module checklist, with high-sensitivity ones flagged — into a named profile like "Finance Clerk," then assign it to users.

Grants

Grant & revoke per user

Look up any user's effective access, then grant or revoke individual duties or whole modules — with an optional reason and expiry.

Requests

Process access requests

An inbox of requests for a duty, module, or profile — each with a business justification — that you approve, provision, or deny with a reason.

Approval chain

Route for sign-off

Requests move through states — requested, department-head approved, provisioned — so access is granted only after the right person signs off.

Recertification

Run access reviews

Open a recertification campaign with a due date; reviewers go user-by-user and either certify or revoke each grant before the campaign closes.

Expiry

Time-box access

Profile assignments and individual grants can carry an expiry, so temporary access doesn't quietly become permanent.

Catalog

181-duty access catalog

Grant or revoke every module × function — 181 duties in all — by group or individual, so access maps exactly to what each role does.

Offboarding

Offboard & reassign

Disable a departing user's login and reassign their records to a successor in one step, so nothing is orphaned when someone leaves.

A typical workflow

  1. Define a profile — create one (e.g. "Finance Clerk") and tick the duties it needs from the per-module checklist.
  2. Assign it — give a user the profile, optionally with an expiry date.
  3. Handle exceptions — when someone needs one extra duty, they submit a request with a justification; it lands in the inbox.
  4. Approve & provision — a department head approves; an admin provisions, and the grant takes effect (or it's denied with a reason).
  5. Recertify periodically — open a campaign, review each user's duties and modules, and certify or revoke before closing it.

A closer look

In practice
An IT admin builds a "Finance Clerk" profile, leaving high-sensitivity duties unchecked, and assigns it to new hires. When a clerk needs the one extra duty to certify funds, they file a request with justification; the department head approves and the admin provisions it with a 90-day expiry. Each quarter a recertification campaign forces a fresh look, and anything no longer needed gets revoked. The catalog spans 181 duties across every module and function, so grants can be as broad as a profile or as narrow as one function; per-tenant strict-mode tightens the default to deny-by-default, and offboarding disables a leaver's login while reassigning their records to a named successor.
Where it lives
Staff: /dashboard/itmanagement. Four tabs — Profiles, Users & Grants, Requests, and Recertification — sit on one page, sharing the tenant's duty catalog.

Works with

IT Help Desk for the tickets that often trigger an access change · Documents for the policies and approvals behind each grant.

CiVQ
Bilingual civic software for local government — own it or rent it.
Product
Products Pricing Why CiVQ Bilingual
Company
About Contact Platform guide API docs
Legal
Privacy Terms Accessibility
© 2026 CiVQ · Pragmatic Business Solutions, LLC — Rio Grande City, TexasKnowledge Guide
×
↑↓ to navigate↵ to openesc to close