The modules
Every module is self-contained and individually priced — turn one on this year, another next. Each card opens a detailed page: what it does, the workflow, and where it lives.
Type to filter, then click any module for its full guide. Tiers indicate the lowest plan that includes a module; everything is also available à-la-carte.
Communications & Alerts
Mass bilingual alerts — text, email, push — each resident in their chosen language, with delivery tracking.
Service Requests (311)
Resident reports with photo + GPS, routed to a department, answered back in the reporter's language.
Payments
Fees and fines with bilingual receipts. Check intake today; card is a future add-on.
CiVQ AI Assistant
An optional bilingual assistant layered across modules — never required by any module.
Permits & Licensing
Applications, review stages, fees, and issuance in one tracked pipeline.
Utility Billing
Accounts, meters, statements, and resident self-service lookups.
Recreation
Programs, facilities, sessions, and registrations for parks & rec.
Records / Public Info
FOIA/PIA intake, statutory deadlines, exemptions, and a public transparency portal.
Agenda & Meetings
Agendas, packets, minutes, motions, and roll-call votes.
Municipal Code
A searchable, versioned municipal code — titles, chapters, sections, and supplements.
Calendar
Staff events at private, org-wide, or public visibility, plus a public calendar residents can view.
Resident Account
An opt-in "My Activity" hub for a resident's requests, payments, and permits, with notification preferences.
Asset & Work Orders
Asset register, locations, and the work-order lifecycle with photos and costs.
Projects & Grants
Capital projects, milestones, budget-vs-spend, and grant tracking.
Purchasing
Requisitions, approvals, fund certification, purchase orders, and vendors.
Documents & OCR
Document tracking with OCR, retention schedules, and a searchable archive.
Equipment
A barcoded equipment register with custody, warranty, maintenance, and transfers.
Inventory / Warehouse
Stock, locations, movements, reorder points, and cycle counts.
Fleet & GPS
Vehicles, live GPS, maintenance schedules, alerts, and work orders.
Body Shop
Collision-repair jobs, estimates, and a work board wired to fleet & maintenance.
Emergency Operations / EOC
An incident board, shelters, resources, a timeline, and alerts — with a public open-shelters page.
Fund Accounting
Funds & appropriations, deposit batching, bank reconciliation, and budget-vs-actual by fund.
Inventory Audit
Scheduled county/precinct audits with category filter, printable forms, a report PDF, and distribution.
Equipment / Parts Disposal
Auditable surplus & asset-retirement records — itemized lines, a value-based approval chain, recorded disposition, and a PDF certificate.
Field-Ops Command Center
A live read-only board — open work orders, overdue 311, fleet alerts, and late tasks — pulled together for field leadership.
Procurement / Bid Portal
A public contractor bid portal plus the staff workflow behind it — post solicitations, review sealed bids, and award contracts.
HR / Personnel
Employees, the department tree, approval chains, and onboarding/offboarding.
IT Management
Granular role/duty access control, groups, grants, and recertification.
IT Help Desk
Internal staff IT ticketing with categories, priorities, SLAs, and notes.
Careers / Hiring
Job requisitions, a public careers portal, and applicant intake.
Meetings & Broadcast
Staff-hosted video meetings and a public, no-login broadcast viewer.
Court Case Management
Cases, a daily docket, dispositions, and a fines/fees ledger — with a public case-lookup.
Enterprise SSO (SAML & SCIM)
SAML 2.0 single sign-on and SCIM 2.0 user provisioning. Ships disabled until configured per tenant.
Offboarding & Reassignment
Disable a leaver's login, discover what they still own, and reassign each item to a successor on an audited case. Part of IT Management.
E-Signature 2.0
Multi-party legally binding e-signatures with a tamper-evident sealed PDF and a full IP + timestamp audit certificate.
Public Website / CMS
The tenant's themed public site — page builder, news, media, and publish-sync.
Social Media
Compose, approve, and schedule social posts across the major networks.
Social Archiving
Immutable capture of published social content, with legal holds and retention.