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Transactions & payments

Recreation Management

Sign-ups without the Saturday line at the gym.

Open program registration, facility booking, and memberships online, with payment built into every step. Parents register in English or Spanish from a phone; staff see rosters, reservations, and revenue without a single spreadsheet.

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The challenge

Recreation sign-ups still mean paper forms, a cash box, and a line outside the gym the morning registration opens. Staff retype forms into spreadsheets, the pavilion gets double-booked, and nobody can say what a program actually brought in.

In practice

Summer league opens — and nobody lines up

Summer league registration opens Monday at 8 a.m. On her break at the packing shed, a mom signs up both kids from her phone, in Spanish — picks the age groups, pays once for both, and gets a bilingual confirmation with practice details before her break ends. No form to drop off, no cash envelope, no line.

That same week, a family books the pavilion at the river park for a quinceañera, seeing live availability instead of calling to ask. At the rec office, the coordinator watches rosters fill in real time, caps the eight-and-under division when it hits capacity, and pulls the season's revenue report without touching a spreadsheet — every registration, booking, and membership payment already in the ledger.

What it does

  • 01

    Online program registration

    Residents register for leagues, classes, and camps in either language, from any device.

  • 02

    Facility booking with live availability

    Pavilions, fields, and rooms show what's open, so reservations don't collide.

  • 03

    Memberships

    Pool passes and rec memberships, sold and renewed online, tracked in one place.

  • 04

    Payment built into every step

    Registrations, bookings, and memberships are paid in the same flow, through the Payments module.

  • 05

    Rosters and capacity for staff

    See who's registered, cap programs when they fill, and stop retyping paper forms.

  • 06

    Bilingual confirmations

    Every registration and booking confirms instantly in the participant's language.

How it works

  1. Publish programs and facilities

    Staff post leagues, classes, memberships, and bookable spaces with dates, capacity, and fees.

  2. Residents sign up and book

    From a phone, in English or Spanish, with payment in the same flow.

  3. Confirmations go out instantly

    Participants get the details in their language, and rosters update on their own.

  4. Staff run the season from one screen

    Rosters, reservations, and revenue — current, complete, and spreadsheet-free.

English and Spanish

Bilingual by design

Registration forms, booking confirmations, membership renewals, and payment receipts all go out in English or Spanish, matching the participant's language. A parent who signs up in Spanish gets practice details they can actually use.

Premium AI add-on

CiVQ AI: the right program for the right family

CiVQ AI recommends the programs a family is likely to want — the right age group, the right season, in their language — instead of making them scroll the whole catalog. It also drafts the bilingual announcements for new programs and schedule changes, so both versions are ready in one sitting.

Who it's for

Works better together

Get started

See CiVQ in your language.

Book a 30-minute walkthrough with our team in Rio Grande City. We'll tailor it to your city, county, or district.

Request a demo

Bilingual support included at every tier.