Civic software, bilingual by default
One platform for local government.
CiVQ runs your city, county, or district on a single bilingual platform — communications, 311, payments, permits, and more. English and Spanish, native on every resident-facing screen.
We migrate all your data — at no extra cost.
- EN/ES native
- Tenant-isolated data
- Own the source
The whole platform
Everything your government runs on, under one roof.
Four families of modules built as one product — not stitched together from acquisitions. Start with a single module; everything you add later already speaks to the rest.
- modules, à-la-carte
- 25
- product families
- 4
- languages, both native
- 2
- login — and one ledger
- 1
- 01
Engagement & communications
How residents hear from you, reach you, and get answers — alerts, the public website, service requests, one resident login, and a bilingual assistant.
- Communications & Alerts
- Website / CMS
- 311 / Service Requests
- Resident Portal
- AI Assistant
- Social Media Management
6 modulesSee the family
- 02
Transactions & payments
Permits, bills, fees, and registrations — every dollar a resident owes you is recorded against the service it paid for and reconciled in one clean ledger.
4 modulesSee the family
- 03
Governance & records
Open government, on the record — public information requests, agendas and minutes, your municipal code, and compliant social media archives.
- Records / Public Information (FOIA/PIA)
- Agenda & Meeting Management
- Codification / Municipal Code
- Social Media Archiving
- Video Conferencing & Live Broadcast
5 modulesSee the family
- 04
Government operations
The work behind the work — assets and work orders, personnel, inventory, equipment custody, and fleet tracking with live GPS.
- Asset & Work-Order Management
- HR / Personnel
- Inventory / Warehouse
- Equipment / Asset Management
- Fleet + GPS + AI Maintenance
- Purchasing & Procurement
- Internal IT Help Desk
- Document Tracking & OCR
- Projects & Grants
- Careers / Applicant Tracking
10 modulesSee the family
CiVQ AI — premium add-on
The first civic AI that answers in both languages.
CiVQ AI is a premium add-on that strengthens every module you run. It drafts, routes, flags, and predicts inside the platform — and it answers residents from your government's own published content, citing what you actually published.
Drafts your alerts
Write the boil-water notice once; CiVQ AI drafts it in English and Spanish, in your government's voice, ready for your review.
Routes 311 from a photo
A resident snaps a pothole. The AI reads the photo and the location, then sends the request to the right crew.
Suggests redactions
On public-records requests, it flags personal information to redact before a clerk ever scrolls page by page.
Predicts fleet maintenance
It watches mileage, hours, and fault codes to schedule service before the breakdown — not after.
A concierge for residents
A bilingual assistant that answers residents from your own published content — and cites it. No invented answers.
An optional add-on, priced per government. No module ever depends on it.
Meet CiVQ AI
Boil-water notice
Boil tap water for one minute before drinking until noon Friday.
Delivered · Email & SMS
Aviso para hervir el agua
Hierva el agua del grifo un minuto antes de beberla hasta el mediodía del viernes.
Entregado · Correo y SMS
The same alert, exactly as two neighbors receive it.
Bilingual by design
Written in two languages. Never run through a translator.
Incumbents bolt a translate button onto an English product. CiVQ ships every resident-facing screen, form, receipt, and alert in English and Spanish — written by people who live in both. Residents choose a language once, and the whole platform honors it.
How bilingual worksOwn it or rent it
The only civic platform you can actually own.
Most vendors rent you software forever. CiVQ gives you the choice: run it hosted by us, or buy the source code outright and run it yourself.
We migrate all your data — at no extra cost.
Read the full ownership storyModel A
Rent — fully hosted
- We host, secure, update, and support it.
- Predictable per-tenant subscription.
- Go live fast, with no infrastructure to run.
Model B
Buy — own the source
- Full source-code handover.
- No kill-switch, no phone-home — ever.
- Run it on your own infrastructure.
- Suspension locks, never wipes; public-safety stays on.
Hecho en el Valle
Built in the Rio Grande Valley, for the Rio Grande Valley.
CiVQ is made by Pragmatic Business Solutions in Rio Grande City, Texas — for the cities, counties, school districts, and special districts of the Valley. We grew up where every public meeting happens in two languages, so we didn't add Spanish to our software. We started with it.
Demos, onboarding, and support in English and Spanish — from people a drive away, not a call center three time zones out.
Why CiVQ
The old way was never built for you.
Most government software grew by acquisition — a dozen products wearing one logo, priced per seat, in English only. CiVQ was built as one codebase, priced per government, bilingual from the first line.
The old way
The CiVQ way
The old wayA dozen acquired products behind one logo
The CiVQ wayOne platform, built as one product
The old wayPer-seat licenses that punish growth
The CiVQ wayPer-government pricing — add staff freely
The old wayEnglish, plus a machine-translate button
The CiVQ wayHuman-written English and Spanish
The old wayYour data, hostage to the contract
The CiVQ wayYour data, exportable — or own the source outright
The old way“Trust us” security
The CiVQ wayTenant isolation, proven by automated tests
Get started
See CiVQ in your language.
Book a 30-minute walkthrough with our team in Rio Grande City. We'll tailor it to your city, county, or district.
Bilingual support included at every tier.