Asset & Work Orders
One infrastructure register — drainage, roads, parks, fleet, buildings — with work orders raised against each asset and an append-only maintenance history.
Staff keep the public-works register current — every pump, culvert, park, and building tagged, located, and costed — then raise work orders against an asset, dispatch crews, attach photos, track cost, and watch the open/overdue counts so nothing stalls.
What you can do
Tag every asset
Record an asset with a category (drainage, roads, parks, fleet, buildings), an auto-assigned or custom asset tag, department, address, and map coordinates.
Raise & dispatch
Open a work order against an asset, assign a crew, and walk it through its lifecycle — with photos and labor/material cost recorded along the way.
Track condition
Flag assets that need repair, see open and overdue work-order counts on the KPI strip, and keep an append-only maintenance history per asset.
Cost & acquisition
Hold acquisition date and cost on each asset and roll up total work-order cost to date across the register.
Filter & search
Filter by status or category, search by tag, name, or address, and jump to any asset by its by-category breakdown chips.
See it on a map
Assets with coordinates carry a location marker and appear on the asset map for a spatial view of the inventory.
Field-Ops rollup
A Field-Ops command center rolls up open, overdue, and in-progress work across every crew on one dashboard for the day's dispatch picture.
311 → work order
Turn a resident 311 report straight into a work order, with per-category SLAs so a pothole and a downed sign each get the response time they're due.
A typical workflow
- Register the asset — name it in English and Spanish, pick a category, and add a tag, department, and location.
- Raise a work order — when something needs attention, open a work order against the asset and assign a crew.
- Do the work — the crew advances the work order through its stages, attaching photos and recording labor and material cost.
- Close it out — the work order is completed; the cost and outcome land in the asset's maintenance history.
- Watch the register — needs-repair, open, and overdue counts update so supervisors can see backlog at a glance.
A closer look
A public-works supervisor opens the register filtered to Needs repair, raises a work order on a storm pump, and assigns a crew. The crew photographs the job and logs hours and parts; when they close it, the cost rolls into the pump's history and the overdue count drops. Nothing about that pump's life is lost — the next inspection sees the whole record.
Staff:
/dashboard/asset. The register, KPI strip, and add-asset form are here; each row opens the asset detail with its work orders and maintenance history.Works with
Requests & 311 turns a resident report into a work order with a per-category SLA, and the Field-Ops command center rolls the open work up across crews · Inventory for the parts a crew consumes · Equipment for the machinery the crew uses.