CiVQ Knowledge Guide
Modules · Operations tier

Court Case Management

Run the docket of a municipal or justice court — cases, citations, dispositions, and a fines/fees ledger — with a public case-lookup residents can use by citation or case number.

Staff-onlyPublic lookupOperations tierBilingual EN / ES

Open a case, attach the citations and charges that started it, schedule it onto the daily docket, and record the disposition when it's heard — then assess the fines and fees, which post straight to the Payments ledger. Residents look up where their case stands by citation or case number, in their own language.

What you can do

Cases

Open a case

Create a case with its defendant, type, and status; everything — citations, charges, the docket, and the disposition — hangs off the case record.

Citations

Add citations & charges

Attach the citation or charges that brought the case, each with its statute reference, so the case carries the full count it answers to.

Docket

Schedule the daily docket

Set a case onto a hearing date and see the day's docket in order, so the clerk and the bench work from one shared schedule.

Dispositions

Record the disposition

When the case is heard, record the outcome — dismissed, deferred, guilty, paid — and the case advances to its closed state.

Fines & fees

Assess to the ledger

Assess fines and fees on a case; each posts to the Payments ledger as a charge the defendant owes, with its own reference code.

Public lookup

Let residents check a case

A public case-lookup lets a resident find their case by citation or case number and see its status without a login.

A typical workflow

  1. Open the case — create it for the defendant, set its type, and give it a case number.
  2. Add citations & charges — attach the citation or charges with their statute references.
  3. Schedule it — put the case onto a hearing date so it appears on that day's docket.
  4. Record the disposition — when it's heard, log the outcome and move the case toward closed.
  5. Assess fines & fees — the amounts owed post to the Payments ledger for collection.
  6. Resident looks it up — by citation or case number, in the public case-lookup, in their language.

A closer look

In practice
A court clerk opens a case from a traffic citation, sets it on Thursday's docket, and prints the day's list for the judge. When the case is heard, the clerk records a guilty disposition and assesses the fine and court costs — which immediately appear as pending lines in the Payments ledger. The defendant checks the public lookup by citation number that night, sees the disposition and the amount due, and mails a check the office records against the same ledger.
Where it lives
Staff: /dashboard/courts, with the case list, the daily docket, and the fines/fees ledger. The public case-lookup lives on the tenant's resident portal.

Works with

Payments — assessed fines and fees post to the same ledger residents pay against · Records / Public Information for the request and disclosure of court records.

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