Payments
One ledger for fines, fees, and utility charges — with bilingual receipts and refunds, and a single collected/net total across every module.
Every charge a resident owes — a permit fee, a court fine, a utility bill — lands in one payment ledger with a reference code, an amount, and a status. Staff record what's paid, issue refunds with a bilingual notice, and watch the totals roll up.
What you can do
One ledger, every charge
Fines, fees, utilities and more share a single ledger — each line with a reference code, description, kind, amount, and status (pending, paid, failed, refunded).
Record check payments
Government entities pay by check today: staff record the payment and mark the line paid. Card / online payment is a planned future add-on, not active yet.
Bilingual receipts
The resident gets a receipt in their language, so the paperwork matches how they were served at the counter.
Refund with a notice
Refund a paid line in one click; the system issues a bilingual refund notice and updates the ledger and totals.
Totals at a glance
KPI cards show Collected, Payments, Refunds, and Net (ledger) — the office's running money picture.
Find any payment
Filter the ledger by status — all, pending, paid, or refunded — to reconcile or chase what's outstanding.
Court fines & fees
Fines and fees assessed in Court Case Management post to this same ledger, so a defendant's amount due reconciles right alongside permit fees and utility bills.
A typical workflow
- A charge is owed — a permit fee, fine, or utility bill appears as a pending line with its reference code and amount.
- The resident pays by check — at the counter or by mail (card / online is a future add-on).
- Staff record it — the line is marked paid and a bilingual receipt is issued.
- If needed, refund — one click reverses a paid line and sends a bilingual refund notice.
- Totals update — Collected, Payments, Refunds, and Net roll up for reconciliation.
A closer look
Staff:
/dashboard/payments. Other modules hand their charges to this ledger, so fees and fines from across the platform reconcile in one place.Works with
Permits & Licensing for permit fees · Court Case Management for fines & fees that post to this ledger · Utility Billing for utility charges · Recreation for program registration fees.